Last updated: July 18, 2026
Welcome to Generations Collective. These Terms of Service explain the conditions that apply when you visit our website, place an order, or use our services. By using this website, you agree to these terms and our related store policies.
This website and our services are intended for customers located in the United States.
Eligibility
By using this website, you confirm that you are at least the age of majority in your state of residence or that you have permission from a parent or legal guardian.
You may not use our website or products for unlawful, fraudulent, or unauthorized purposes.
General Conditions
We may refuse or limit service, cancel orders, or restrict access to our website when reasonably necessary to prevent fraud, misuse, unlawful activity, policy violations, or harm to Generations Collective or others.
You may not copy, reproduce, resell, exploit, or misuse any portion of our website, services, or content without written permission.
Products and Availability
All products are subject to availability. We make reasonable efforts to present product descriptions, prices, measurements, colors, and images accurately. However, colors and details may appear differently depending on your device and display settings.
Some products may contain natural variations or minor differences associated with their materials, production, or handmade nature when disclosed in the product listing.
We may limit quantities, discontinue products, correct listing errors, or update product information when necessary.
Orders
Submitting an order does not guarantee acceptance. We may decline or cancel an order due to product availability, suspected fraud, pricing or listing errors, payment issues, shipping restrictions, or other reasonable business concerns.
If we cancel an order after payment has been collected, the applicable amount will be returned to the original payment method.
Please review your contact, shipping, and order information before completing checkout.
Pricing and Payment
All prices are listed in U.S. dollars unless stated otherwise and may change without notice.
Payment must be authorized before an order can be processed. By placing an order, you authorize the selected payment provider to charge the total shown at checkout, including applicable taxes and shipping charges.
If a pricing or product-information error affects an order, we may contact you for instructions or cancel the affected item and issue the appropriate refund.
Order Changes and Cancellations
Orders may begin processing shortly after they are placed. If you need to request a change or cancellation, contact us as soon as possible.
We will do our best to help, but changes and cancellations are not guaranteed once processing has begun. Custom, personalized, and made-to-order items may not be changed or canceled after production begins.
Shipping and Delivery
Order processing, shipping rates, transit estimates, local pickup, and delivery concerns are addressed in our Shipping Policy.
Carrier delivery dates are estimates and may be affected by weather, service interruptions, peak shipping periods, and other circumstances outside our reasonable control.
Nothing in this section limits any rights or remedies that cannot legally be excluded.
Returns and Exchanges
Return eligibility, exchanges, store credit, final-sale items, and instructions for reporting damaged, defective, or incorrect orders are addressed in our Returns & Exchanges Policy.
By placing an order, you acknowledge that you have had the opportunity to review that policy.
Customer Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login information and for activity conducted through your account.
Please notify us if you believe your account has been accessed without authorization. We may suspend or close accounts connected to suspected fraud, misuse, or violations of these terms.
Reviews and Submitted Content
If you submit a review, photo, comment, or other content, you confirm that you have the right to share it and that it does not violate the rights of another person.
You grant Generations Collective permission to display and use submitted content in connection with our website, products, and marketing. We may remove content that is unlawful, misleading, abusive, infringing, or otherwise inappropriate.
Intellectual Property
The text, branding, graphics, website design, original photography, and other content displayed on this website are owned by or licensed to Generations Collective and are protected by applicable intellectual-property laws.
You may use the website for personal, noncommercial shopping purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected content without permission from the applicable rights holder.
Third-Party Services and Links
Our website may rely on or link to third-party services, including Shopify, payment providers, shipping carriers, social platforms, and connected applications.
We are not responsible for the content, availability, security, or practices of independently operated third-party websites or services. Your use of those services may be governed by separate terms and policies.
Website Availability
We work to keep our website accurate, secure, and available, but we cannot guarantee uninterrupted or error-free access. Website maintenance, technical problems, service-provider interruptions, or circumstances outside our control may temporarily affect availability.
Limitation of Liability
To the fullest extent permitted by applicable law, Generations Collective will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or services.
Our total liability for a claim relating to an order will not exceed the amount paid for the product giving rise to that claim, except where a different remedy is required by law.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limits any non-waivable consumer rights.
Indemnification
To the extent permitted by law, you agree to be responsible for claims, losses, or expenses arising from your unlawful misuse of the website, your violation of these terms, or your infringement of another party’s rights.
Privacy
Our collection and handling of personal information are described in our Your Privacy policy.
Governing Law
These terms are governed by the laws of the State of Indiana and applicable United States law, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms of Service to reflect changes to our website, services, business practices, or legal obligations.
Updated terms will be posted on this page with a revised “Last updated” date. Changes apply from the date they are posted and do not alter rights or obligations that arose before the update unless permitted by law.
Severability
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
Contact Us
If you have questions about these Terms of Service, please contact us.